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Have a question or need help? We’re here.

Before reaching out, check our FAQs where the most common questions are answered.

Nike Feedback Lab support is limited to questions about Nike Feedback Lab surveys, polls, accounts, rewards, and participation. We cannot assist with product feedback, Nike customer service issues, Nike Apps, advertising or public relations inquiries, company-related matters, or product testing opportunities.

For questions related to Nike Feedback Lab, we aim to respond to emails within 3-5 business days.

Looking for a different Nike program, or wish to give feedback on Nike Apps, like the SNKRS App?

The Nike Feedback Lab is specifically for survey-based feedback. For help with other Nike programs, please contact them directly.